So you were at the library and got up for a minute. Maybe you left your dorm room door open while running to the bathroom. Maybe you went to check on something while you were doing work in the lounge. Maybe your apartment was broken into. Whatever the reason, the laptop you once had is now gone. What do you do?
Having your laptop stolen is the worst. Though it may make you want to curl up in a ball and sleep forever, that’s likely not an option mid-semester when you’ve got papers to write and tests to study for. Instead, follow these tips to regain your sanity and replace your laptop.
File a Police Report
If you’re on-campus, contact campus police to file a report. If you’re off-campus, contact your city or town’s police department to file a report with them. This is important because if your laptop is found, it can be returned, and if you’re filing an insurance claim, you’ll need to have filed a police report first.
Change Your Passwords
If you know you have saved passwords on your laptop or are auto-logged into sensitive or personal accounts, like your email, Facebook, or bank accounts, get to a computer to change them right away.
Consider Identity Theft Protection
If you’ve stored sensitive information on your laptop, like your credit card numbers and passwords, you may want to consider purchasing Identity Theft Protection to help alert you if someone uses your information to commit fraud. Identity Theft Protection is often offered for a low monthly rate and can provide assistance in resolving any incidents and can also offer insurance for lost funds.
Check on Coverage
Do you have a renters insurance policy? If you do, consult your policy to look for a couple things. First, check if there is any limit on electronics coverage and make sure that your laptop doesn’t exceed that amount. Next, check to see what kind of replacement your policy provides. Then, check for your deductible. This will be the amount that you’ll have to pay out of pocket to replace your laptop, your insurance will cover the rest.
After you’ve got all this info, you’ll need to file a claim with the insurance company to replace the laptop. Check your policy docs for information on where to send your claims info. According to the Internet (Mint.com), it’ll take about a week or two for the money to come through or your laptop to be replaced. If you purchase Renters Insurance from GradGuard, our underwriter, Markel, will be in touch within 24 hours.
If you don’t have Renters Insurance, talk to your parents about whether you might be covered under their Homeowners Insurance. If you are, and the deductible is lower than the cost to replace the laptop (homeowners’ deductibles tend to fall around $500-$1,000), it could make sense to file a claim under their Homeowners Insurance. Keep in mind that filing a claim on their insurance may raise their premium, so it may make sense to just replace it out of pocket, especially if they have a high deductible.
Hopefully, you have some coverage, if not, you’ll have to figure out how to replace your laptop on your own. In the meantime, look into your options around campus – there may be computer labs you can use until you are able to get a replacement. Otherwise, be sure you back up your documents and get a college renters insurance policy!